Terms of service

We work hard to describe every product accurately, with real photos, honest descriptions and live inventory and pricing. Even so, colors can vary slightly between screens, and we may correct errors, update product information or adjust prices at any time before you order.

Many products carry a manufacturer's warranty; warranty claims for defects are handled through us, and we'll always point you in the right direction.

Placing an order through the site creates a purchase request. It becomes a binding order when we confirm it by email. All payments are processed securely by Wix Payments — we never see your card details.

We reserve the right to refuse or cancel an order — for example, if a product is out of stock, an item was mispriced, or an order looks fraudulent. If we cancel, you get a full refund right away.

Delivery times, costs, and our 30-day return window are detailed in the Shipping Policy and Returns Policy. Those documents are part of these terms.

Our responsibility for any issue with an order is limited to the amount you paid for the product in question — we fix problems by replacing or refunding items. We're not liable for indirect losses, like missed events, that flow from a delayed or defective product.

Nothing in these terms limits any protection the law gives you as a consumer.

The Wattix name, site design and content belong to us and can't be copied for commercial use. You agree to use the site lawfully — no scraping, no interfering with the site's operation, no fake or fraudulent orders.

We may update these terms as the store evolves; the current version is always the one on this page. Questions about any of it? Send us a note from the Contact & Support page.